Actus CEO Lucinda Carney spoke on how compliance obligations can be treated as a '“tick box exercise”. Firms are missing the opportunity to view this as a change to effect cultural change.

SMCR, introduced by the FCA in 2016 and intended for the financial services sector, was designed to reduce harm to consumers and improve market integrity. Senior staff are encouraged to take personal responsibility for their actions, improve conduct and make clear who is accountable. The SMCR now applied to all FCA regulated firms.

Actus provides a specific, standalone module within its performance and people management software called Actus Comply which deals with SMCR compliance.

The full interview can be read here: https://www.insurancetimes.co.uk/news/grp-among-first-firms-to-link-smcr-regime-with-hr-practices/1432411.article